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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi Steffen,

                    Can Polycom's Lync Qualified devices (SPIP,SSIP)  devices managed via Lync admin server for upgrading firmwares?  I understand CX series devices will have closer integration with Lync than SP series.  I am trying to find some online help.

 

I would be a great help if you give me some reference or a answered post to follow up.

 

Thanks you very much.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello Ganesh,

Only since UC Software 5.0.0 can we support Firmware updates via the LYNC server.

 

The SPIP and SSIP range does not support such latest firmware and therefore cannot be upgraded via the LYNC server.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

2 REPLIES 2
HP Recommended

Hello Ganesh,

Only since UC Software 5.0.0 can we support Firmware updates via the LYNC server.

 

The SPIP and SSIP range does not support such latest firmware and therefore cannot be upgraded via the LYNC server.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Hi Steffen,

                    thanks a lot for promt response. Really it helps to proceed.

 

Regards,

Ganesh

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