Solved: Re: 'Meet Now' functionality with Teams

cmoney · ‎10-10-2019

Hi there,

Just wondering if there is a way to set up my Trio 8800 to use the 'Meet Now' button with the RealConnect service for Teams. Currently, I have 3 lines:

Line 1: SfB

Line 2: Teams/RealConnect

Line 3: SIP connection to our on-premises PBX

Whenever I hit 'Meet Now', the call defaults to using SfB to make a call but as our org is going to be moving to a 'Teams Only' org, is there a way to change the Meet Now functionality to use the RealConnect service for Teams instead?

Thanks!

cmoney

SteffenBaierUK · ‎10-10-2019

Hello @cmoney ,

Welcome back to the Poly Community.

No, you cannot. This is part of Skype for Business.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

SteffenBaierUK · ‎10-10-2019

Hello @cmoney ,

Welcome back to the Poly Community.

No, you cannot. This is part of Skype for Business.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

cmoney · ‎10-10-2019

Thank you Steffen