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Message center

Occasional Visitor

Message center

How can I change messages center to dial *97 instant of the extension number? I am using the elastix pbx and my phone 

UC Software Version BootROM Software Version5.2.1.3271


Can someone please help. I am really new to the polycom. 




Message 1 of 2
Polycom Employee & Community Manager

Re: Message center

Hello bunty4191,

welcome to the Polycom Community.

As no FAQ post yet existed within the community's VoIP => FAQ <= I have now created this post here:


Dec 13, 2013 Question: [FAQ] How can I change / define the number my phone calls to retrieve a voice mail message?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2