Messages Softkey

[SamF]

We have a IP 335 running 4.0.10.0568

I understand you can rewrite the "line2 button to call the message center.

key.SPIP330.10.function.prim = “Messages”.

But how can you create a softkey to do the same?

I tried afew options but it appears the I am not calling the function correctly.

I tried  key.SPIP335.SoftKey1.function.prim = "Messages"

and

softkey.8.action="Messages"
softkey.8.label="Msg"

Thanks!

[SteffenBaierUK]

Hello SamF,

welcome back to the Polycom Community.

So far none of your older posts I => checked <= used the "mark as a solution" functionality or have been followed up as asked for, This is vital for other users.

In addition I can only remind you of utilizing the communitys FAQ as the community's VoIP FAQ contains this post here:

Nov 25, 2011 Question: How can I change the functionality of a softkey button / use EFK?

Resolution: Please check => here <=

Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

[SamF]

Steffen,

Thanks for the reply-

I understand how EFK keys work, as well as how to reassign a key.

The questions was more geared towards the function of "Messages"

Based on the admin guide as well as other documents produced by Polycom there is an "invisible" button on the ip335 "Messages" and therefor it can be reassigned.

My attempt was to reassign it to a softkey was unsuccessful. Can this reassignment only be done to the "line 2" key?

[SteffenBaierUK · Accepted solution]

Hello SamF,

The community's VoIP FAQ contains this post here:

Nov 4, 2011 Question: How can I change the functionality of an Hardware Button?

Resolution: Please check => here <=

The above should explain this. Using EFK functionalities needs the $F feature

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

[SamF]

Thank you

That was it

softkey.8.action="$FMessages$"

[SteffenBaierUK]

Hello SamF,

You asked for a Hardware key but your example shows a softkey.

For the benefit of everyone I updated the Hardware Key example FAQ with a description on how to use the Line 2 key.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

[SamF]

Steffen,

The subject is "Messages Softkey"  :-)