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I've created an XHTML page to display a Corporate Directory using a table, it also includes some links to other pages that work well.

Here's a sample row:

 

    <tr>      <td>Fasolt the Giant</td>      <td><a href="tel://1234">1234</a></td>      <td>[<a href="http://192.168.19.151/main/fasoltthegiant.html">...</a>]</td>     </tr> 

 

This row shows the name of the person and their extension which can be dialled successfully with the <a href> "tel"; it also provides a link to a page specifically about the person through another <a href> tag behind an ellipsis.

 

This all works well.

 

However my problem is that I can't work out how to get a SoftKey to Fetch a page. Here's my definition:

 

<softkey index="2" label="Jump" action="SoftKey:Fetch;http://192.168.19.151/Main/jumpPage.xhtml"/>

 

I can make Softkeys do other standard actions but I get no response (not even an error reported on the display) when I'm trying to use Fetch. I can confirm that the page I am trying to access by the SoftKey definitely exists (I've tried a variety of methods to ensure that I haven't just got the link wrong).

 

Can anyone guide me, please?

 

Here's the complete XHTML file if that helps:

 

<?xml version="1.0" encoding="utf-8"?>

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.1//EN" "xhtml11.dtd">

<html xmlns="http://www.w3.org/1999/xhtml">

 <head>   <title>Company Directory</title>  </head>

 <body>

     <softkey index="1" label="Refresh" action="SoftKey:Refresh" />   

<softkey index="2" label="Jump" action="SoftKey:Fetch;http://192.168.19.151/Main/jumpPage.xhtml"/>   

<softkey index="3" label="Exit" action="SoftKey:Exit" />

  <table align="center" border="0" cellpadding="1px" cellspacing="1px">      

<caption>Sorted by Firstname</caption>       

<thead></thead>    <tfoot></tfoot>    

<tbody>         

<tr>      

<td>Fasolt the Giant</td>      

<td><a href="tel://1234">1234</a></td>      

<td>[<a href="http://192.168.19.151/main/fasoltthegiant.html">...</a>]</td>     

</tr>     

</tbody>        </table>  </body>

</html>

 

2 REPLIES 2
HP Recommended

Hello zeru,

welcome to the Polycom Community.

We always encourage all users to use the Forum Search.

 

I found this post => here <=

 

Could you also be so kind and post the current software version you are using so someone can check against the release notes?

 

Without knowing your software I am unable to confirm if this could be the same issue.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Hi Steffen,

 

Thank you for your reply.

 

I am using an IP550 with sip 4.0.2B.

 

I have read the thread you have linked to and it sounds like the same problem. After posting my message yesterday I enabled MB logging and I am seeing the same messages as those reported by mattbrei - such as:

 

0918070631|mb   |3|03|msg from softkey has storage at 0x95353690
0918070631|mb   |0|03|[MbPage::procMsg] Got a 0x0204 message from task 0x955bd5b0
0918070631|mb   |3|03|MbPage: no action for a message of type 204.

 

Cheers.

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