Plantronics + Polycom. Now together as Poly Logo

Missing VVX 60D support on VVX1500 host phone

SOLVED
Occasional Visitor

Missing VVX 60D support on VVX1500 host phone

Hello everyone,

as noted on VVX 60D product description, the whole VVX line of phones is supported except VVX1500. Recently I purchased VVX 60D system having forgotten to look into compatibility list for this model. And since VVX1500D is deployed at my desk, I cant pair it (there is no dedicated menu entry for this).
May I ask if someone knows if the compatibility list of VVX 60D is to be supplemented with VVX1500 host anytime soon or perhaps are there any configuration files that may be provisioned to VVX1500 to enable pairing with XXV 60D? Currently VVX UC Software 5.9.1 is installed on my VVX1500D.
Would much appreciate any kind of help.

Message 1 of 4
3 REPLIES 3
Polycom Employee & Community Manager

Re: Missing VVX 60D support on VVX1500 host phone

Hello @tnebat380,

 

welcome to the Polycom Community.

 

There will be no future software versions for the VVX1500 as announced in the 5.9.0 Release Notes:

 

Future Feature Releases For VVX Business Media Phones


With the end of sale of some models of VVX business media phones, the following phone models will no longer receive new features:


● VVX 300/310
● VVX 400/410
● VVX 500
● VVX 600
● VVX 1500


As a result, UC Software 5.9.0 will be the last release to contain significant feature development for these models. Future major feature releases will not include images to support these models. In line with the Polycom End of Life policy, Polycom will continue to provide bug fixes in maintenance and patch releases on the UC Software 5.9.x stream. For details, see the Polycom End of Life Policy.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 4
Highlighted
Occasional Visitor

Re: Missing VVX 60D support on VVX1500 host phone

Hello  @SteffenBaierUK,

 

thanks for the prompt reply!

Does it also mean there is no other way (perhaps manually) add VVX 60D support to the VVX1500 system? The menu structure there seams almost identical to for instance VVX600, only the menu item for VVX 60D setup is missing.

 

Message 3 of 4
Polycom Employee & Community Manager

Re: Missing VVX 60D support on VVX1500 host phone

Hello @tnebat380,

 

The VVX1500 has not got the resources to add D60 Support or we would have added this already.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 4 of 4