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Mixing BLF and SpeedDial on a VVX Color Expansion Module

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Occasional Contributor

Mixing BLF and SpeedDial on a VVX Color Expansion Module

I am using a VVX 601 with a VVX Color Expansion Module on 5.6.0.17325

 

I have tried to mix BLF and SpeedDial on the Expansion Module but cannot get it to work. I can get all BLF or all SpeedDial - but no mixing of category.

 

Is this doable? Or a least on another page of the Expansion Module?

 

Message 1 of 4
3 REPLIES 3
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Polycom Employee & Community Manager

Re: Mixing BLF and SpeedDial on a VVX Color Expansion Module

Hello DanTroxel,

welcome back to the Polycom Community.

The community's VoIP FAQ contains this post here:

Jan 12, 2012 Question: Can I change / re-assign the appearance of  Line, BLF, Speed Dial and Presence Keys?

Resolution: Please check => here <=


Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.

Please provide some details in what you attempted.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
Highlighted
Occasional Contributor

Re: Mixing BLF and SpeedDial on a VVX Color Expansion Module

I have done this - does not work.

Message 3 of 4
Highlighted
Polycom Employee & Community Manager

Re: Mixing BLF and SpeedDial on a VVX Color Expansion Module

Hello DanTroxel,

The community can only work if you provide some kind of feedback, logs or example configuration. Not doing this will leave us guessing what you have tried and how.

 

I suggest you open a support ticket.

In order to raise a support ticket you need to work with your Polycom reseller as they need to do this for you.

If this is some sort of an Internet discounter please post either your phone's MAC address or your Polycom devices serial so I can look up who would be able to support you. This may not be who you purchased the Polycom device from.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 4