Monitor Trio attached devices/calendar sync status...

CmOliveros · ‎12-04-2020

Am I missing something here or is there no way to check up on this without using the web interface? This would be incredibly useful to have. I see "Attached Devices" under the Device Info call, but this always returns empty for me.

SteffenBaierUK · ‎12-06-2020

Hello @CmOliveros ,

Welcome to the Poly Community.

Most likely this would be a feature request.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

SteffenBaierUK · ‎12-15-2020

Hello @CmOliveros

actually, I worked with a colleague and have to modify my answer slightly.

Via the REST API this is not possible
Via the Telephony Notification URL you can get both the Exchange Status or the connected device report

I have created this article >here< and the output is Base64 encoded.

Best regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Monitor Trio attached devices/calendar sync status via REST API?

Monitor Trio attached devices/calendar sync status via REST API?

Re: Monitor Trio attached devices/calendar sync status via REST API?

Re: Monitor Trio attached devices/calendar sync status via REST API?