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Monitor Trio attached devices/calendar sync status via REST API?

CmOliveros
Occasional Visitor

Monitor Trio attached devices/calendar sync status via REST API?

Am I missing something here or is there no way to check up on this without using the web interface?  This would be incredibly useful to have.  I see "Attached Devices" under the Device Info call, but this always returns empty for me.

Message 1 of 3
2 REPLIES 2
SteffenBaierUK
Polycom Employee & Community Manager

Re: Monitor Trio attached devices/calendar sync status via REST API?

Hello @CmOliveros ,

 

Welcome to the Poly Community.

Most likely this would be a feature request.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
SteffenBaierUK
Polycom Employee & Community Manager

Re: Monitor Trio attached devices/calendar sync status via REST API?

Hello @CmOliveros 

 

actually, I worked with a colleague and have to modify my answer slightly.

 

  • Via the REST API this is not possible
  • Via the Telephony Notification URL you can get both the Exchange Status or the connected device report

I have created this article >here< and the output is Base64 encoded.

 

Best regards

 

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 3 of 3