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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎10-31-2018 08:47 AM

HP Recommended

Hi There

 

we have a Trio 8800 with firmware 5.7.1.4145.

 

We are trying to mute the Beepsound, when we change the Volume on this device. Reason for this is that often in a Call, you have different Speakers with different Volumes and sometimes you have to adjust the Volume by yourself. Currently, when you change the volume, it gives a loud beep noise. This beepnoise - i assume - is an indicator to show you on which level you are with the volume. But this sound is aswell caught by the microphone and the others in the call will hear it. 

 

Is there a way to disable this?

 

Thanks already for your help!

BR

Martin

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-31-2018 11:21 AM

HP Recommended

Hello @Martin Brenn,

 

welcome to the Polycom Community.


Trio UC Software 5.7.1 added this new parameter => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎10-31-2018 11:21 AM

HP Recommended

Hello @Martin Brenn,

 

welcome to the Polycom Community.


Trio UC Software 5.7.1 added this new parameter => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
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