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NAT traversal on IP331

Francesco_S
Occasional Contributor

NAT traversal on IP331

I would like to connect a SoundPoint IP331 to a SIP server in a different LAN acreoss a NAT traversal.

I know I can configure the static NAT IP address, however I'd like a dynamic configuration. An an example,in my home ADSL router the public IP address is assigned by DHCP and can change every few days; so if I'd put an IP331 in my home LAN, I should check and change the NAT IP every day or so. And of course this would be unacceptable for a business system.

 

How can I solve my problem? STUN protocol could help, but AFAIK IP331 ver 3.2.2 does not support it.

 

Francesco

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1 REPLY 1
SteffenBaierUK
Polycom Employee & Community Manager

Re: NAT traversal on IP331

Hello Francesco,

 

welcome to the Polycom Community.

 

As far as I am aware we only support NAT with a fixed IP.

 

STUN is not supported in current Version of SIP/UCS Software.

 

 

In order to add new Feature my only advice would be to contact your Polycom Reseller and work with them to submit a Feature Request once you provide a Business case for this to be possibly implemented into future Software Releases. 

 

Best Regards

 

Steffen Baier 

 

Polycom Global Services

 

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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