We have some long names in the directory on Polycom IP335 rev B. and names do no scroll. This makes it difficult to select the user needed. You cannot use the cursor keys to scroll (gets you into edit or display mode).
Is there a solution for this issue?
SIP 4.0.4.2906
Solved! Go to Solution.
Hello Peter,
welcome to the Polycom Community.
This is currently working as designed and I am not aware of a way to change this.
8 Letters for the first Name and 8 Letters for the last Name display completely on the screen. Anything longer is truncated.
You would need to raise this via your Polycom reseller as a feature request working with a Polycom sales engineer to produce a business case.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Hello Peter,
welcome to the Polycom Community.
This is currently working as designed and I am not aware of a way to change this.
8 Letters for the first Name and 8 Letters for the last Name display completely on the screen. Anything longer is truncated.
You would need to raise this via your Polycom reseller as a feature request working with a Polycom sales engineer to produce a business case.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services