Hello K,
You may be looking at the wrong screen but as explained the software quoted is the latest. You may be checking the BootROM or something else but the FAQ also contains a post in regards of how to check the software Version.
This specific phone was sold back in 17/02/2005 and therefore is 10 years out of warranty.
Please utilize the available post's and documentation or consider investing money into a current phone with warranty and support available to yourself.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.
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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
