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Need help or guide to setup ip7000 in shoretel

Occasional Visitor

Need help or guide to setup ip7000 in shoretel



We have a shoretel system and we have a new Polycom Sounstation IP7000. I need a guide or manual to setup this phone in our shoretel director system

Any help will be appreciated


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Polycom Employee & Community Manager

Re: Need help or guide to setup ip7000 in shoretel


If shoretel has done any interoperability testing with Polycom phones they should be able to provide you with a guide.

If not please search the Community FAQ for this post:

Oct 7, 2011 Question: Can I register or is my Polycom Phone compatible with a “XYZ” SIP Server?
Resolution: Please check => here <=

Replied via a mobile device
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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