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New IP 5000

Occasional Visitor

New IP 5000

I just purchased a IP 5000 to be used as a SIP extension on a Siemens HiPath 4000.  I have used an IP 7000 and IP 6000 in the past and that was a sinch to set up, but for some reason, this IP 5000 has me stumped.  I have been reading documentation all day long and I feel like I am reading it for a different product.  For example, the document here displays a completely different web interface than I get on my browser when I browse to the phone.


What am I missing?  In the past all I had to do was put in the time server, the extension and the gateway.



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Polycom Employee & Community Manager

Re: New IP 5000

Hello jc4511,


welcome to the Polycom Community.


We encourage all users to read the Welcome Post,  the FAQ and use the Forum Search.


The answer to your query can be found => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.


Best Regards


Steffen Baier


Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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