I just purchased a IP 5000 to be used as a SIP extension on a Siemens HiPath 4000. I have used an IP 7000 and IP 6000 in the past and that was a sinch to set up, but for some reason, this IP 5000 has me stumped. I have been reading documentation all day long and I feel like I am reading it for a different product. For example, the document here displays a completely different web interface than I get on my browser when I browse to the phone.
What am I missing? In the past all I had to do was put in the time server, the extension and the gateway.
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Polycom Global Services
---------------- The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels. Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's