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New firmware installation.. howto ?

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steve76
Occasional Contributor
‎09-07-2011 02:56 PM
‎09-07-2011 02:56 PM

New firmware installation.. howto ?

Hi,

 

I just got a Soundpoint IP 450, Firmware 3.1.0.0147

 

I've downloaded the latest firmware : http://downloads.polycom.com/voice/voip/uc/UC_Software_3_3_2_release_sig_combined.zip

 

I've created a server with a TFTP server... but now, how can I do ?

 

- How can I tell the phone to upgrade ?

- where telling the  phone to check the server , IP address xxxxxxx for the upgrade ??  ( Sorry, but I cannot find this info ... )

 

Thanks and regards,

 

 

Steve

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SteffenBaierUK
Polycom Employee & Community Manager Polycom Employee & Community Manager
Polycom Employee & Community Manager
‎09-07-2011 05:14 PM
‎09-07-2011 05:14 PM

Re: New firmware installation.. howto ?

Hello Steve,

 

welcome to the Polycom Community.

 

Please check => here <= for a detailed Guide on how to Provision a Polycom Phone via a FTP Server.

 

Best regards

 

Steffen Baier

 

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

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SteffenBaierUK
Polycom Employee & Community Manager Polycom Employee & Community Manager
Polycom Employee & Community Manager
‎09-07-2011 05:14 PM
‎09-07-2011 05:14 PM

Re: New firmware installation.. howto ?

Hello Steve,

 

welcome to the Polycom Community.

 

Please check => here <= for a detailed Guide on how to Provision a Polycom Phone via a FTP Server.

 

Best regards

 

Steffen Baier

 

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

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steve76
Occasional Contributor
‎09-07-2011 11:26 PM
‎09-07-2011 11:26 PM

Re: New firmware installation.. howto ?

Thank you !

I just succeed  ...

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