I am new to Ploycom and I am lost when it comes to configuring the phones, especially the soft keys and background. I see where a custom script is needed but how do I access the place where the script is located? Also, the default images that come with the SoundPoint IP 550/650 phones, all I can shose is the flower, the other images when selected has an error of "File not found". Any advice?
The community's VoIP FAQ contains answers to nearly all your questions. I would suggest you check the provisioning chapter first and then follow up on all the additional posts.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Polycom Global Services
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels. Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's