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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Greetings community members!

I am a bit confused about a Soundstation IP7000 recently purchased by my boss.  I see from the contents of the package that the IP7000 has a 10-pin RJ45 jack so here is my confusion.  Our network environment is a pretty vanilla Ethernet-switch-based environment using Cat 6 cabling. It seems to me that the use of a 10-pin RJ45 connector would indicate that this particular phone would work best directly connected to a T-1 or ISDN circuit and not to an Ethernet switch port.  All of the wallplates have 8-pin RJ45 connectors which don't seem compatible with the 10-pin RJ45 on the phone.  I hope I'm missing something here because it looks like this is a really nice conference phone and I'm very anxious to install it and start usiing it. Any help and/or comments would be greatly appreciated.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello BMM Jim,

welcome to the Polycom Community.

The SoundStation IP 7000 can be connected to a MultiMod Interface which utilizes a 10 Pin RJ45 Plug.

 

For normal usage as a single individual device you can just use a standard RJ45 cable.

 
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

2 REPLIES 2
HP Recommended

Hello BMM Jim,

welcome to the Polycom Community.

The SoundStation IP 7000 can be connected to a MultiMod Interface which utilizes a 10 Pin RJ45 Plug.

 

For normal usage as a single individual device you can just use a standard RJ45 cable.

 
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Good day Steffen,

     Thank you so much for your help and advice.  I was initially confused about the 8pin RJ45 vs the 10pin RJ45 and if an 8pin cable  could be used to connect a single Polycom SoundStation IP7000 to a POE Ethernet switch.  According to your response, an 8pin Cat 6 cable can indeed be used to connect the IP7000 to a conventional Ethernet switch.

     Now that the issue has been resolved, I am looking forward to configuring and using the unit.

Thanks again!

Jim

 

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