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- HP Community
- Poly Phones
- Desk and IP Conference Phones
- Re: Newbie confused about IP7000
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04-18-2017 06:52 AM
Greetings community members!
I am a bit confused about a Soundstation IP7000 recently purchased by my boss. I see from the contents of the package that the IP7000 has a 10-pin RJ45 jack so here is my confusion. Our network environment is a pretty vanilla Ethernet-switch-based environment using Cat 6 cabling. It seems to me that the use of a 10-pin RJ45 connector would indicate that this particular phone would work best directly connected to a T-1 or ISDN circuit and not to an Ethernet switch port. All of the wallplates have 8-pin RJ45 connectors which don't seem compatible with the 10-pin RJ45 on the phone. I hope I'm missing something here because it looks like this is a really nice conference phone and I'm very anxious to install it and start usiing it. Any help and/or comments would be greatly appreciated.
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Accepted Solutions
04-18-2017 07:05 AM
Hello BMM Jim,
welcome to the Polycom Community.
The SoundStation IP 7000 can be connected to a MultiMod Interface which utilizes a 10 Pin RJ45 Plug.
For normal usage as a single individual device you can just use a standard RJ45 cable.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
04-18-2017 07:05 AM
Hello BMM Jim,
welcome to the Polycom Community.
The SoundStation IP 7000 can be connected to a MultiMod Interface which utilizes a 10 Pin RJ45 Plug.
For normal usage as a single individual device you can just use a standard RJ45 cable.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
04-18-2017 12:21 PM
Good day Steffen,
Thank you so much for your help and advice. I was initially confused about the 8pin RJ45 vs the 10pin RJ45 and if an 8pin cable could be used to connect a single Polycom SoundStation IP7000 to a POE Ethernet switch. According to your response, an 8pin Cat 6 cable can indeed be used to connect the IP7000 to a conventional Ethernet switch.
Now that the issue has been resolved, I am looking forward to configuring and using the unit.
Thanks again!
Jim
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