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Newbie confused about IP7000

Occasional Visitor

Newbie confused about IP7000

Greetings community members!

I am a bit confused about a Soundstation IP7000 recently purchased by my boss.  I see from the contents of the package that the IP7000 has a 10-pin RJ45 jack so here is my confusion.  Our network environment is a pretty vanilla Ethernet-switch-based environment using Cat 6 cabling. It seems to me that the use of a 10-pin RJ45 connector would indicate that this particular phone would work best directly connected to a T-1 or ISDN circuit and not to an Ethernet switch port.  All of the wallplates have 8-pin RJ45 connectors which don't seem compatible with the 10-pin RJ45 on the phone.  I hope I'm missing something here because it looks like this is a really nice conference phone and I'm very anxious to install it and start usiing it. Any help and/or comments would be greatly appreciated.

Message 1 of 3
Polycom Employee & Community Manager

Re: Newbie confused about IP7000

Hello BMM Jim,

welcome to the Polycom Community.

The SoundStation IP 7000 can be connected to a MultiMod Interface which utilizes a 10 Pin RJ45 Plug.


For normal usage as a single individual device you can just use a standard RJ45 cable.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
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The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

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This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
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Message 2 of 3
Occasional Visitor

Re: Newbie confused about IP7000

Good day Steffen,

     Thank you so much for your help and advice.  I was initially confused about the 8pin RJ45 vs the 10pin RJ45 and if an 8pin cable  could be used to connect a single Polycom SoundStation IP7000 to a POE Ethernet switch.  According to your response, an 8pin Cat 6 cable can indeed be used to connect the IP7000 to a conventional Ethernet switch.

     Now that the issue has been resolved, I am looking forward to configuring and using the unit.

Thanks again!



Message 3 of 3