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No able to see the call waiting

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Occasional Contributor

No able to see the call waiting

Hi,

 

I have the Polucom VXX1500 and its S/W Version is: 3.3.1.0953.

 

When i am busy with the call and another person try to make me call. That time i am not able to see the call waiting , i mean i am not able to see that who is calling me.

 

 

Please help me resolve it

 

Thanks &Regards,

Rajesh Kumar

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1 REPLY 1
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Polycom Employee & Community Manager

Re: No able to see the call waiting

Hello Rajesh,

 

apart from the fact that the Software on this VVX1500 is rather old I cannot confirm that a second call is not being displayed.

 

A regular SIP registration when a second call arrives on the phone shows:

 

VVX1500_secondCall_00.PNG

 

After a timeout this menu minimizes itself to:

 

VVX1500_secondCall_01.PNG

 

Please ensure that you check the User Guides => here <= and also in addition the community FAQ.

 

Best Regards

 

Steffen Baier

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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