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No able to see the call waiting

Occasional Contributor

No able to see the call waiting



I have the Polucom VXX1500 and its S/W Version is:


When i am busy with the call and another person try to make me call. That time i am not able to see the call waiting , i mean i am not able to see that who is calling me.



Please help me resolve it


Thanks &Regards,

Rajesh Kumar

Message 1 of 2
Polycom Employee & Community Manager

Re: No able to see the call waiting

Hello Rajesh,


apart from the fact that the Software on this VVX1500 is rather old I cannot confirm that a second call is not being displayed.


A regular SIP registration when a second call arrives on the phone shows:




After a timeout this menu minimizes itself to:




Please ensure that you check the User Guides => here <= and also in addition the community FAQ.


Best Regards


Steffen Baier

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2