VVX-250 OBi 6.3.1.1
Trying to update to the new firmware 6.4.0.2
FW Update from the phone says "Firmware update not available"
I downloaded the firmware:
https://support.polycom.com/content/support/north-america/usa/en/support/voice/business-ip-phones/vv...
Logged into the Web admin page, Device Update, Firmware Update. Tried both versions. Get this error every time:
"The config file is incorrect. Please refer to FP67993 at support.polycom.com for details"
Any suggestions? Thank you!