Obtaining unlisted firmware release

Anonymous · ‎01-09-2019

Hello,

I am trying to obtain firmware release 5.5.1.11840 (split) for VVX series.

However the only releases listed on the VVX matrix are Rev P (5.5.1.15880) and Rev Q (5.5.1.15937).

I require this version specifically for a very large volume of phones and cannot find any other sources for downloading.

If their are old links to archived releases that would be awesome, however just this release would be sufficient for me.

Best Regards,

SteffenBaierUK · ‎01-09-2019

Hello @Nikko Dot JPG,

welcome to the Polycom Community.

Usually if we withdraw a specific version of software we do have a reason for it.

The next step would be to work with Polycom support directly via your Polycom reseller so we can establish why you would need this.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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