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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Is it possible to display the phones caller id instead of the phone number?  CUrrently when the phone is idle it will show the full phone number.  I want to change it so it will display the allocated caller ID.

 

VVX 410 running 5.4.1 (sorry in advance if you need more info)

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello BSMAJoJa,

If you follow this post => here <= and then simply use the:

 

reg.1.label=

Or via the Web Interface use the Label parameter you can write anything you want. This can either be a DDI or the whole number.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

5 REPLIES 5
HP Recommended

Hello BSMAJoJa,

welcome to the Polycom Community.

The Display String can be used to modify the displayed number.

 

A future version will have a free text field but due NDA I am unable to comment when this will be released.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Thanks Steffen

 

Sorry does that mean I can make the change now?  Any documentation on making a display string change?

 

Cheers

HP Recommended

Hello BSMAJoJa,

If you follow this post => here <= and then simply use the:

 

reg.1.label=

Or via the Web Interface use the Label parameter you can write anything you want. This can either be a DDI or the whole number.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Hi Steffen

 

I can see in my device the following line

reg.1.label="%BWDN-1%"

 

The other reference for BWDN is 

Primary DN: %BWDN-1% 

 

Should I change this to be %BWNAME-1% ?

HP Recommended

Hi Steffen

 

I have figured it out.    I have changed reg.1.label="%BWDN-1% to reg.1.label="%BWNAME-1%".  Select update configuration then pulls down the latest change.

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