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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Can we get documentation on the opus audio paramaters which are supported on the VVX500/600. It'd be nice to know what the parameters do and their proper values.

 

voice.audioProfile.Opus.Complexity
voice.audioProfile.Opus.DTXset
voice.audioProfile.Opus.PacketLossPercentage
voice.audioProfile.Opus.LSBdepth
voice.audioProfile.Opus.numOfChannels

 

Also, is Forward Error Correction (FEC) support for OPUS already builtin or coming in an update?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @donileo,

welcome to the Polycom Community.

Both the community's Must Read First and the community's FAQ reference the basic minimum information a new or follow up post should contain.

This ensures the questions having to be asked are limited and any new or follow up post contains the right amount of details to ensure any voluntary participant within the community does not spend additional time chasing basic information.

As a reminder the basic information asked for:

 

    • Provide the exact Software Version of your Phone

 

    • Provide the Phone Model

 

    • Provide the Call Platform (aka openSIP, Skype for Business, Lync)

 

    • If applicable provide a backup of the phone in question

 

    • If possible provide a => Log <= and either attache them or use the => Code Tag <=. Consult the Troubleshooting Section found within the FAQ if applicable

 

    • If possible provide the MAC Address or Serial of the device

 

    • Provide details if the issue is a day 1 issue or only happened after an upgrade or any other relevant details

 

Whilst providing the answers to the above may not directly impact any possible answer the community can provide, it does enable Polycom to have an overview of the current software used in the field.


Please ensure you always check the FAQ's and/or utilize the community search before posting any new topics or follow up post’s.

Jan 14, 2015 Question:Finding the default values for configuration parameters for Polycom Phones?

Resolution: Please check => here <=

 

Parameter Name Range Default
voice.audioProfile.Opus.appType VoIP, Audio, LowDelay VoIP
voice.audioProfile.Opus.BitRate 8,12,16,20,24 24
voice.audioProfile.Opus.BitrateMode CBR,CVBR CVBR
voice.audioProfile.Opus.Complexity 0 - 7 7
voice.audioProfile.Opus.DTXset 0 - 1 0
voice.audioProfile.Opus.LSBdepth 16 16
voice.audioProfile.Opus.MaxBandwidth 4 or 8 8
voice.audioProfile.Opus.MaxCaptureRate 8 or 16 16
voice.audioProfile.Opus.MaxPTime 10 or 20 20
voice.audioProfile.Opus.MinPTime 10 or 20 10
voice.audioProfile.Opus.numOfChannels 1 1
voice.audioProfile.Opus.PacketLossPercentage 0 0
voice.audioProfile.Opus.pTime 10 or 20 20
voice.audioProfile.Opus.SampleRate 8 or 16  16

 

 

Aug 09, 2016 Question:Why can Polycom not discuss future software Versions within the Community?

Explanation:Polycom, as a US based company, cannot share any future release dates or new features due the requirement of a non disclosure agreement / NDA prior to this.Via the medium of a community forum we are unable to do this.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

1 REPLY 1
HP Recommended

Hello @donileo,

welcome to the Polycom Community.

Both the community's Must Read First and the community's FAQ reference the basic minimum information a new or follow up post should contain.

This ensures the questions having to be asked are limited and any new or follow up post contains the right amount of details to ensure any voluntary participant within the community does not spend additional time chasing basic information.

As a reminder the basic information asked for:

 

    • Provide the exact Software Version of your Phone

 

    • Provide the Phone Model

 

    • Provide the Call Platform (aka openSIP, Skype for Business, Lync)

 

    • If applicable provide a backup of the phone in question

 

    • If possible provide a => Log <= and either attache them or use the => Code Tag <=. Consult the Troubleshooting Section found within the FAQ if applicable

 

    • If possible provide the MAC Address or Serial of the device

 

    • Provide details if the issue is a day 1 issue or only happened after an upgrade or any other relevant details

 

Whilst providing the answers to the above may not directly impact any possible answer the community can provide, it does enable Polycom to have an overview of the current software used in the field.


Please ensure you always check the FAQ's and/or utilize the community search before posting any new topics or follow up post’s.

Jan 14, 2015 Question:Finding the default values for configuration parameters for Polycom Phones?

Resolution: Please check => here <=

 

Parameter Name Range Default
voice.audioProfile.Opus.appType VoIP, Audio, LowDelay VoIP
voice.audioProfile.Opus.BitRate 8,12,16,20,24 24
voice.audioProfile.Opus.BitrateMode CBR,CVBR CVBR
voice.audioProfile.Opus.Complexity 0 - 7 7
voice.audioProfile.Opus.DTXset 0 - 1 0
voice.audioProfile.Opus.LSBdepth 16 16
voice.audioProfile.Opus.MaxBandwidth 4 or 8 8
voice.audioProfile.Opus.MaxCaptureRate 8 or 16 16
voice.audioProfile.Opus.MaxPTime 10 or 20 20
voice.audioProfile.Opus.MinPTime 10 or 20 10
voice.audioProfile.Opus.numOfChannels 1 1
voice.audioProfile.Opus.PacketLossPercentage 0 0
voice.audioProfile.Opus.pTime 10 or 20 20
voice.audioProfile.Opus.SampleRate 8 or 16  16

 

 

Aug 09, 2016 Question:Why can Polycom not discuss future software Versions within the Community?

Explanation:Polycom, as a US based company, cannot share any future release dates or new features due the requirement of a non disclosure agreement / NDA prior to this.Via the medium of a community forum we are unable to do this.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.