-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Poly Phones
- Desk and IP Conference Phones
- Opus audio configuration paramaters
Create an account on the HP Community to personalize your profile and ask a question
09-16-2018 11:03 PM
Can we get documentation on the opus audio paramaters which are supported on the VVX500/600. It'd be nice to know what the parameters do and their proper values.
voice.audioProfile.Opus.Complexity voice.audioProfile.Opus.DTXset voice.audioProfile.Opus.PacketLossPercentage voice.audioProfile.Opus.LSBdepth voice.audioProfile.Opus.numOfChannels
Also, is Forward Error Correction (FEC) support for OPUS already builtin or coming in an update?
Solved! Go to Solution.
Accepted Solutions
09-17-2018 01:23 AM
Hello @donileo,
welcome to the Polycom Community.
Both the community's Must Read First and the community's FAQ reference the basic minimum information a new or follow up post should contain.
This ensures the questions having to be asked are limited and any new or follow up post contains the right amount of details to ensure any voluntary participant within the community does not spend additional time chasing basic information.
As a reminder the basic information asked for:
- Provide the exact Software Version of your Phone
- Provide the Phone Model
- Provide the Call Platform (aka openSIP, Skype for Business, Lync)
- If applicable provide a backup of the phone in question
- If possible provide the MAC Address or Serial of the device
- Provide details if the issue is a day 1 issue or only happened after an upgrade or any other relevant details
Whilst providing the answers to the above may not directly impact any possible answer the community can provide, it does enable Polycom to have an overview of the current software used in the field.
Please ensure you always check the FAQ's and/or utilize the community search before posting any new topics or follow up post’s.
Jan 14, 2015 Question:Finding the default values for configuration parameters for Polycom Phones?
Resolution: Please check => here <=
Parameter Name | Range | Default |
voice.audioProfile.Opus.appType | VoIP, Audio, LowDelay | VoIP |
voice.audioProfile.Opus.BitRate | 8,12,16,20,24 | 24 |
voice.audioProfile.Opus.BitrateMode | CBR,CVBR | CVBR |
voice.audioProfile.Opus.Complexity | 0 - 7 | 7 |
voice.audioProfile.Opus.DTXset | 0 - 1 | 0 |
voice.audioProfile.Opus.LSBdepth | 16 | 16 |
voice.audioProfile.Opus.MaxBandwidth | 4 or 8 | 8 |
voice.audioProfile.Opus.MaxCaptureRate | 8 or 16 | 16 |
voice.audioProfile.Opus.MaxPTime | 10 or 20 | 20 |
voice.audioProfile.Opus.MinPTime | 10 or 20 | 10 |
voice.audioProfile.Opus.numOfChannels | 1 | 1 |
voice.audioProfile.Opus.PacketLossPercentage | 0 | 0 |
voice.audioProfile.Opus.pTime | 10 or 20 | 20 |
voice.audioProfile.Opus.SampleRate | 8 or 16 | 16 |
Aug 09, 2016 Question:Why can Polycom not discuss future software Versions within the Community?
Explanation:Polycom, as a US based company, cannot share any future release dates or new features due the requirement of a non disclosure agreement / NDA prior to this.Via the medium of a community forum we are unable to do this.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
09-17-2018 01:23 AM
Hello @donileo,
welcome to the Polycom Community.
Both the community's Must Read First and the community's FAQ reference the basic minimum information a new or follow up post should contain.
This ensures the questions having to be asked are limited and any new or follow up post contains the right amount of details to ensure any voluntary participant within the community does not spend additional time chasing basic information.
As a reminder the basic information asked for:
- Provide the exact Software Version of your Phone
- Provide the Phone Model
- Provide the Call Platform (aka openSIP, Skype for Business, Lync)
- If applicable provide a backup of the phone in question
- If possible provide the MAC Address or Serial of the device
- Provide details if the issue is a day 1 issue or only happened after an upgrade or any other relevant details
Whilst providing the answers to the above may not directly impact any possible answer the community can provide, it does enable Polycom to have an overview of the current software used in the field.
Please ensure you always check the FAQ's and/or utilize the community search before posting any new topics or follow up post’s.
Jan 14, 2015 Question:Finding the default values for configuration parameters for Polycom Phones?
Resolution: Please check => here <=
Parameter Name | Range | Default |
voice.audioProfile.Opus.appType | VoIP, Audio, LowDelay | VoIP |
voice.audioProfile.Opus.BitRate | 8,12,16,20,24 | 24 |
voice.audioProfile.Opus.BitrateMode | CBR,CVBR | CVBR |
voice.audioProfile.Opus.Complexity | 0 - 7 | 7 |
voice.audioProfile.Opus.DTXset | 0 - 1 | 0 |
voice.audioProfile.Opus.LSBdepth | 16 | 16 |
voice.audioProfile.Opus.MaxBandwidth | 4 or 8 | 8 |
voice.audioProfile.Opus.MaxCaptureRate | 8 or 16 | 16 |
voice.audioProfile.Opus.MaxPTime | 10 or 20 | 20 |
voice.audioProfile.Opus.MinPTime | 10 or 20 | 10 |
voice.audioProfile.Opus.numOfChannels | 1 | 1 |
voice.audioProfile.Opus.PacketLossPercentage | 0 | 0 |
voice.audioProfile.Opus.pTime | 10 or 20 | 20 |
voice.audioProfile.Opus.SampleRate | 8 or 16 | 16 |
Aug 09, 2016 Question:Why can Polycom not discuss future software Versions within the Community?
Explanation:Polycom, as a US based company, cannot share any future release dates or new features due the requirement of a non disclosure agreement / NDA prior to this.Via the medium of a community forum we are unable to do this.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Didn't find what you were looking for? Ask the community