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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎07-26-2012 01:47 PM

HP Recommended

Hi all,

 

I've installed and configured the Polycom Desktop Connector utility and for the most part it's been working fine and I'm happy with it.  However, there is one little issue.  When I go to the "New Call" screen, I am not able to use the keyboard to dial a phone number.  The keyboard works in other areas such as entering directory info.  Is the keyboard supposed to work on this screen?  

 

Thanks!

1 REPLY 1

‎07-31-2012 03:18 AM

HP Recommended

Hello alatos,

welcome to the Polycom Community.

Please contact your Polycom Reseller to open a ticket with our support team.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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