Solved: PTT Breaking In While On Phone - HP Support Community

Anonymous · ‎03-08-2018

Afternoon,

I have some VVX 410 and VVX 500 phones running 5.6 VOS and I am attempting to find the correct provisioning string to disable a page from playing over the speaker when on the phone. I need to disable Accept While Busy via the config file/provision rather then doing it manually.

Admin Settings > Paging/PTT Configuration > Paging Configuration > Accept While Busy

Here is the paging config I have setup today.

<ptt.address="224.0.1.116" ptt.port="5001" ptt.callWaiting.enable="0" ptt.compatibilityMode="1">
<ptt.pageMode ptt.pageMode.allowOffHookPages="1" ptt.pageMode.codec="G.722" ptt.pageMode.payloadSize="20" ptt.pageMode.enable="1" />

SteffenBaierUK · ‎03-09-2018

Hello @PatReady,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

Jan 14, 2015 Question:Finding the default values for configuration parameters for Polycom Phones?

Resolution: Please check => here <=

The above post describes how to find the default values and shows examples.

Checking this:

<xsd:attribute name="ptt.pageMode.allowOffHookPages" type="xsd:boolean">
  <xsd:annotation><xsd:documentation>true/false parameter default 0 (false).</xsd:documentation></xsd:annotation>
</xsd:attribute>

Yours is enabled aka

ptt.pageMode.allowOffHookPages="1"

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

SteffenBaierUK · ‎03-09-2018

Hello @PatReady,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

Jan 14, 2015 Question:Finding the default values for configuration parameters for Polycom Phones?

Resolution: Please check => here <=

The above post describes how to find the default values and shows examples.

Checking this:

<xsd:attribute name="ptt.pageMode.allowOffHookPages" type="xsd:boolean">
  <xsd:annotation><xsd:documentation>true/false parameter default 0 (false).</xsd:documentation></xsd:annotation>
</xsd:attribute>

Yours is enabled aka

ptt.pageMode.allowOffHookPages="1"

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

PTT Breaking In While On Phone

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