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Paging vvx 400

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Occasional Contributor

Paging vvx 400

Paging from a VVX 400 and rest of phones are Aastra 55i. The Aastra 55i alerts the user of a page ,but there is no audio.

Any ideas on how to fix this issue?

Message 1 of 4
1 ACCEPTED SOLUTION

Accepted Solutions
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Polycom Employee & Community Manager

Re: Paging vvx 400

Hello ,

You would assume so but paging is not standardized.

 

When we owned SpectarLink we implemented their Paging so we are compatible with them. Simply look at the FAQ mentioned document and make a wireshark trace.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 4 of 4
3 REPLIES 3
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Polycom Employee & Community Manager

Re: Paging vvx 400

Hello ,

welcome to the Polycom Community.

Are you sure this is even compatible?

 

Jan 21, 2014 Question: How can I use PTT / Push To Talk / Paging / Page ?

Resolution: Please check => here <=

 

The above has a PDF attached which explains how Paging works.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
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Occasional Contributor

Re: Paging vvx 400

I set up a testing station here at my desk and I have an Aastra 55i a VVX 400 and a Yealink t46 and I have them subscribed to the same paging group. When I page from the VVX 400 the Aastra 55i awknowledges the page but no audio. When I page from the Aastra 55i, it does not page the VVX 400 but pages the Yealink t46 and I get audio through the Yealink. I would imagine that VVX 400 would have the capability to page who ever is int he same paging group regardless of phone type.

Message 3 of 4
Highlighted
Polycom Employee & Community Manager

Re: Paging vvx 400

Hello ,

You would assume so but paging is not standardized.

 

When we owned SpectarLink we implemented their Paging so we are compatible with them. Simply look at the FAQ mentioned document and make a wireshark trace.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 4 of 4