Plantronics + Polycom.
Now together as
i try several times to pair my Polycom 8800 real presence kit, but when i complete the procedure of pairing appear this message:
"This phone has lost its connection to the romm's RealPresence Trio Visual+"
Polycom version: 18.104.22.16817
If i Try to update to the last version then come back to this version. I don't understand why.
I impot one configuration of another kit in my company that works fine but this one don't working.
Thank for your support
Go to Solution.
Hi @Gianluca Anversa,
have a look at the FAQs in this Community, especially these:
Jan 16, 2018 Question: Why does Skype for Business online upgrade/downgrade a Polycom phone software?
Resolution:This can be disabled as shown => here <=
Mar 30, 2016 Question: How can I pair a Poly Visual+ with a Poly Trio?
Resolution: Please check => here <= for details