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Pairing VVX201 with VVX D60

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Occasional Contributor

Pairing VVX201 with VVX D60

Can I pair VVX201 with VVX D60 running UC software 5.4.3 since I couldnt find the option to enable VVX D60 feature. 

 

Kindly advise if VVX201 support pairing.

 

Thank you

Message 1 of 4
3 REPLIES 3
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Polycom Employee & Community Manager

Re: Pairing VVX201 with VVX D60

Hello Amjad,

welcome to the Polycom Community.

The easiest and quickest way to check supported features is usually to either check the Software release notes or the Admin Guide. In addition the Product pages would also state the support.

 

The UC Software 5.4.3 Release Notes state:

 

  • The VVX D60 wireless handset and base station are supported on VVX 300 series, 400 series, 500 series, and 600 series business media phones.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
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Frequent Advisor

Re: Pairing VVX201 with VVX D60

Hi Steffen,

I can see that it is clearly mentioned that VVX 201 is supported in the following documents but only can pair one handset

https://www.polycom.com/content/dam/polycom/common/documents/brochures/voice-vvx-conference-brochure...

connect.polycom.com/content/dam/polycom/common/documents/presentations/vvx-d60-wireless-handset-customer-presentation-enus.pptx

connect.polycom.com/content/dam/polycom/common/documents/presentations/vvx-d60-wireless-handset-sales-training-presentation-enus.pptx

 

does it means it is now supported?

 

Message 3 of 4
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Polycom Employee & Community Manager

Re: Pairing VVX201 with VVX D60

Hello @Ahmed-Shabana 

 

Product Management confirmed this is unsupported and we will correct the marketing material.

 

Best Regards

 

Steffen Baier

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 4