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Pairing VX600 with Bragi Dash Pro

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Occasional Visitor

Pairing VX600 with Bragi Dash Pro

I have a VX 600 (running 5.4.5.6840 - which my phone claims is updated) but it does not discover my Bragi Dash Pro BT headphones in pairing mode. It has no problem discovering other devices, including a cheap pair of Mpows or my colleague's Airpods.

 

I found another high end headphones, the Bose, having similar here (https://community.polycom.com/t5/VoIP-SIP-Phones/VVX-601-bluetooth-pairing-cannot-discover-Bose-QC35...) but that seems to have been resolved with a SW update to 5.5.

 

Bragi claims their Dash Pro is A2DP compatible (https://support.bragi.com/hc/en-us/articles/115003121785-The-Dash-Pro-Technical-Specifications). An older model Bragi The Headphone claims to support HandFree v1.6 and Headset v1.2 so imagine this one does as well (https://support.bragi.com/hc/en-us/articles/115000132569-The-Headphone-Technical-Specifications).

 

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1 REPLY 1
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Polycom Employee & Community Manager

Re: Pairing VX600 with Bragi Dash Pro

Hello @BTphones,

 

welcome to the Polycom Community.

The new feature for certain headset Bluetooth profiles was added as already noted in 5.5.0 or later.

 

Please upgrade your software:

 

Oct 7, 2011 Question: How can I setup my Phone / Provisioning / Download / Upgrade / Update / Downgrade Software?
Resolution: Please check => here <=

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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