Phone CX600 not abnle to lock out.

DevilWAH · ‎09-11-2014

Hi,

We have some wireless Lync phones that unlike the cx600 can't make calls when locked out. So i set up Lync to not enforce a lock out policy. However by doing so it removed the function from a CX600 handset to lock it out manualy. There is no longer a lock out choise under the menu.

it this expected behavious, but not forcing a lock out in Lync I whould still be able to manual lock the phones surely?

Regards

SteffenBaierUK · ‎09-11-2014

Hello DevilWAH,

Polycom and other manufacturers produce these optimized for Microsoft® Lync® devices after a reference design and the embedded OS running on the phones is provided, supported and maintained by our partner Microsoft®.

You therefore may want to reach out to the Microsoft® community and / or Microsoft® support directly instead as this is the most direct and efficient path.

Best Regards

Steffen Baier

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
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Phone CX600 not abnle to lock out.

Phone CX600 not abnle to lock out.

Re: Phone CX600 not abnle to lock out.