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Phone registration issue?

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Occasional Contributor

Phone registration issue?

i have 2 problems that i am trying to figure out and i am hoping someone here ran across similar issue.

 

When i reboot my pbx i have to reboot or restart my phone otherwise i cant receive inbound calls (goes straight to voicemail) outbound calls work fine.

 

sometime it also happens automatically even if i dont reboot my pbx.

 

is there a way to have the phone register itself periodically or something?

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Occasional Contributor

Re: Phone registration issue?

i got it worked out. thanks

View solution in original post

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Occasional Contributor

Re: Phone registration issue?

i got it worked out. thanks

View solution in original post

Message 2 of 3
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Polycom Employee & Community Manager

Re: Phone registration issue?

Hello alberte,

welcome to the Polycom Community.

Would you like to share the solution with everyone?


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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