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- HP Community
- Poly Phones
- Desk and IP Conference Phones
- Phone rejects the call.
Create an account on the HP Community to personalize your profile and ask a question
08-23-2012 12:56 PM
Hi,
Our PBX setting is set to ring the phone for 1 hour. But the phone(polycom 601) rejects the call after 1 min.
SIP/2.0 603 Decline
Via: SIP/2.0/UDP 2******:5060;branch=z9hG4bK7e791b67;rport=5060
From: "Marina" <sip:*****@******>;tag=as6fca70d0
To: <sip:******@******:5060>;tag=C34603E5-B20582A8
CSeq: 102 INVITE
Call-ID: 1430989d6e4e0e945c8bc1e90188f6e7@*******:5060
Contact: <sip:*******@82.117.232.33:1026>
Record-Route: <sip:*********;lr=on;ftag=as6fca70d0>
User-Agent: PolycomSoundPointIP-SPIP_601-UA/3.1.8.0070
Accept-Language: en
Content-Length: 0
Please advise.
Solved! Go to Solution.
Accepted Solutions
08-23-2012 01:13 PM
Hello nikita,
Please ensure that you check the SIP Admin Guide matching your phones software before posting.
The latest Admin Guide for SIP 3.1.8 is SIP 3.1
Page A - 64:
Please ensure to provide some feedback if this reply has helped you and mark this post as fixed so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
08-23-2012 01:13 PM
Hello nikita,
Please ensure that you check the SIP Admin Guide matching your phones software before posting.
The latest Admin Guide for SIP 3.1.8 is SIP 3.1
Page A - 64:
Please ensure to provide some feedback if this reply has helped you and mark this post as fixed so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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