• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi,

 

We are looking to use power injector PoE units (located in IT comms room) to power some CX 500 phones, rather than using PoE switches as we have done in past.  After contacting our Polycom sales support, it appears that Polycom do not offically sell PoE power injectors, only mains power adaptors which you plug into the mains wall power socket next to the phone, not what we want.

 

Does anyone know if Polycom do actually resell PoE power injectors?

 

If not, has anyone successfully purchased non Polycom power injectors and deployed them? i.e. http://www.broadbandbuyer.co.uk/Shop/Specifications.asp?ProductID=9831#Content

 

Thank you

 

Mike

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Thanks for the reply Steffen.

 

For anyone else wanting to use power injectors for CX 500 (or 600) phones, I can confirm having tested on both phones that the following PoE power injector works fine (TP-Link PoE Injector) : http://www.broadbandbuyer.co.uk/Shop/Specifications.asp?ProductID=9831#Content

 

Hope this is of use to someone.

 

Thanks

 

Mike

View solution in original post

3 REPLIES 3
HP Recommended

Hello Mike,

welcome to the Polycom Community.

We do sell these kind of adapters for our SoundStation IP 6000 and 7000 Phone and they deliver 48V via the PoE Standard.

 

Please contact your Polycom reseller for more details but usually the only article for the CX phones is a single power supply.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Thanks for the reply Steffen.

 

For anyone else wanting to use power injectors for CX 500 (or 600) phones, I can confirm having tested on both phones that the following PoE power injector works fine (TP-Link PoE Injector) : http://www.broadbandbuyer.co.uk/Shop/Specifications.asp?ProductID=9831#Content

 

Hope this is of use to someone.

 

Thanks

 

Mike

HP Recommended

forgot to also confirm that VVX 500 / 600 also powers up using the TP-Link PoE Injector.

 

Thanks

 

MIke

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.