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Poly Trio C60 Models

Phone_Guy
Occasional Contributor

Poly Trio C60 Models

I see there are two models of the C60

 

2200-86240-025

2200-86240-019

 

Is openSIP and Microsoft Teams supported on the 2200-86240-019? Does the firmware allow me to select what I want to use?

Is openSIP and Microsoft Teams supported on the 2200-86240-025? Does the firmware allow me to select what I want to use?

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1 REPLY 1
SteffenBaierUK
Polycom Employee & Community Manager

Re: Poly Trio C60 Models

Hello @Phone_Guy ,

 

Welcome back to the Poly Community.


I just added this to link to our knowledgebase:

 

Aug 27, 2021 Question: Why do I not see the different Base Profile modes offered when factory resetting /OOB / Out Of Box wizard a Poly device?

Resolution: Please check => here <=

 

To answer your question here for 019 SKU:


To change to any different partner or mode either:

 

  • use a Provisioning Server / PDMS-SP / Poly Lens using the device.baseProfile
    or
  • Once the Mode has been manually changed to Skype for Business via the UI Navigate to Settings > Advanced > Administration Settings > Network Configuration and scroll down to Base Profile select one of the Partner Base Profile Mode’s offered in this menu
    or
  • In Microsoft Teams Mode Settings > Device Settings > Admin Only > Profile and select one of the Partner Base Profile Mode’s offered in this menu

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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