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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Is there a possibility to upload / provide the Poly Trio USB Pass-through installer on the Polycom Trio 8800/8500 itself? So that a user can get the installation file from the USB drive provided once the USB cable is connected.

To provide the installer to external guests in our meeting rooms without them have to download the installer from internet or an other location. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @m0119975 ,

 

An End User cannot at this so it would need to be part of the software which as explained requires a feature request.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

3 REPLIES 3
HP Recommended

Hello @m0119975 ,

 

Welcome to the Poly Community.


Everything that currently is not part of the software would require a feature request.

 

Jan 03, 2013 Question: How can I request a change aka feature request to the current Polycom SIP / UC Software?

Resolution: Please check => here <=

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Hi @SteffenBaierUK,

Thx for the fast reply. 
Must I conclude from the fact that you mention the change/feature request that it isn't possible at the moment? 

Best regards.

HP Recommended

Hello @m0119975 ,

 

An End User cannot at this so it would need to be part of the software which as explained requires a feature request.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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