Hi I have recieved new Polycom CX5000 , i removed the old unit and plug it the new one but i got a problem .
The new unit is not not connecting to voice VLAN any reason ?
i have no idea at the moment why ?
welcome to the Polycom Community.
You can find the datasheet explaining the functionality of the CX5000 => here <=
The Unit requires a PC with LYNC client installed and in addition can utilze an analog landline.
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Polycom Global Services
please check for example the deployment guide => here <=
i have plugged in the Analog line and it works perfect but after 10 minutes the phone ring once.
no idea why ?
can you please tell me what can be the reason of this ringing?
From the release notes => here <=
Polycom CX5000 device may ring when an analog PSTN phone line is plugged in for the first timeIssue:
If you have already powered up the Polycom CX5000 device, after plugging an analog PSTN line into the Polycom CX5000 power data box for the first time, the Polycom CX5000 device may ring for approximately 2-4 seconds. This is not an incoming call and does not affect the performance of the Polycom CX5000 device.