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‎06-10-2012 03:29 AM

HP Recommended

Hi - I'm using a Polycom100CS on e PC with Windows 7 Home edition without problems.

 

Now I try on a mini-PC with Windows 7 Embedded Standard, but the dirver software is not installed succesfully.

But when reading the device driver files on my working PC - then I see that exactly the same files are present in the mini PC, but somehowe not correctly linked to the device. These are the driver file references on the working PC :

 

under the c:\WIndows\system32r:

SysFxUI.dll

WMALFXGFXDSP.dll

 

and under c:\Windows\system32\drivers:

drmk.sys

portcls.sys

USBAUDIO.sys

 

On the mini PC with Windows 7 Embedded standard all these files are present, and have the same date : 14/7/2009 . But the device manager does not see them.

 

does anyone know what I could be missing ?

tx

1 REPLY 1

‎06-10-2012 03:53 AM

HP Recommended

Hello Zorro,

welcome to the Polycom Community.

We encourage all users to read the Welcome Post, the FAQ and use the Forum Search.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
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