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Polycom 2033 - Shoretel

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Occasional Visitor

Polycom 2033 - Shoretel

HI

 

 

We have numerous sites with Polycom 2033 conference phones which work with Nortel/Avaya systems however we are moving to shoretel, and inital look the 2033 wont work with Shoretel systems, is there a way of getting them to work (a new firmware)

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Polycom Employee & Community Manager

Re: Polycom 2033 - Shoretel

Hello M@,

welcome to the Polycom Community.

These phone have been specifically manufactured for our Partner Nortel / Avaya and cannot be converted.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 2
1 REPLY 1
Highlighted
Polycom Employee & Community Manager

Re: Polycom 2033 - Shoretel

Hello M@,

welcome to the Polycom Community.

These phone have been specifically manufactured for our Partner Nortel / Avaya and cannot be converted.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 2