Plantronics + Polycom. Now together as Poly Logo

Polycom 320 Phone directory volatile memory config

SOLVED
MickO8
Occasional Visitor

Polycom 320 Phone directory volatile memory config

Hi there I have 39 Polycon 320 I look after in our office, I have the phones using TFTP which I have no problem with. The curent firmware and boot rom's for the phones are: 

 

SIP Software Version 3.3.4.0085

BootROM Software Version 4.3.1.0440

 

Im trying to set it that when the phones are rebooted, they will pick up the new entries added in the phones directory. 

 

In the sip config I have the following

 

<local
dir.local.volatile.2meg="1"
dir.local.nonVolatile.maxSize.2meg="20"
dir.local.volatile.4meg="1"
dir.local.nonVolatile.maxSize.4meg="50"
dir.local.volatile.8meg="1"
dir.local.nonVolatile.maxSize.8meg="100"
dir.local.volatile.maxSize="50"
dir.local.readonly=""
dir.search.field="1"
/>

 

but while rebooting the phones I see the following error

 Unknown parameter "dir.local.volatile.2meg" found, ignoring.
 Unknown parameter "dir.local.nonVolatile.maxSize.2meg" found, ignoring.
 Unknown parameter "dir.local.volatile.4meg" found, ignoring.
 Unknown parameter "dir.local.nonVolatile.maxSize.4meg" found, ignoring.
 Unknown parameter "dir.local.volatile.8meg" found, ignoring.
 Unknown parameter "dir.local.nonVolatile.maxSize.8meg" found, ignoring.

 

I have read the admistration docs so I know Im using the right format so Im at a loss why the config isn't working so any help would be greatful.

 

Regard

Mick 

 

Message 1 of 3
1 ACCEPTED SOLUTION

Accepted Solutions
SteffenBaierUK
Polycom Employee & Community Manager

Re: Polycom 320 Phone directory volatile memory config

Hello Mick,

welcome to the Polycom Community.

Check the UCS 3.3.0 Admin Guide as these parameters are pre-ucs 3.3.0 and have to my knowledge be removed.

 

Utilizing the cfcUtility would also remove these.

 

The 000000000000-directory.xml is only loaded on the 1st Boot Up and no longer after this. An individual <mac>-directory.xml is loaded every time and changes should be made to these.

 

A server like LDAP can be used if a central phonebook should be utilized.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 3
2 REPLIES 2
SteffenBaierUK
Polycom Employee & Community Manager

Re: Polycom 320 Phone directory volatile memory config

Hello Mick,

welcome to the Polycom Community.

Check the UCS 3.3.0 Admin Guide as these parameters are pre-ucs 3.3.0 and have to my knowledge be removed.

 

Utilizing the cfcUtility would also remove these.

 

The 000000000000-directory.xml is only loaded on the 1st Boot Up and no longer after this. An individual <mac>-directory.xml is loaded every time and changes should be made to these.

 

A server like LDAP can be used if a central phonebook should be utilized.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 3
MickO8
Occasional Visitor

Re: Polycom 320 Phone directory volatile memory config

Thanks for the quick reply Steffen, I will take a look at the other docs.

 

Regards

Mick 

Message 3 of 3