We have Polycom 330 phones with the following configuration:
SIP Version 3.0.4.0061
Model: Soundpoint Ip 330 SIP
Bicom sip Version: 184.108.40.206 bicom pbxware sip
When I set the ringer so teachers can hear it in their class, it works once or twice, then resets back to factory default. When the office calls the classroom, their is no ring.
Also, on these phone the only way to dial out is to leave the phone hung up, dial the number, then pick up to call. Is there a way to change this?
welcome back to the Polycom Community.
What about your other post => here <= ?
The SoundPoint IP 320/330 was being discontinued and was no longer available for purchase after 12/31/2009. Support for the product was available until 12/31/2014.
You are using an old and outdated phone with an old and no longer supported version.
Please at least upgrade to the latest supported software UC Software 3.3.5
Oct 7, 2011 Question: How can I setup my Phone / Provisioning / Download / Upgrade / Update / Downgrade Software?
Resolution: Please check => here <=
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