Plantronics + Polycom. Now together as Poly Logo

Polycom 331 back light Intensity

Lion
Occasional Contributor

Polycom 331 back light Intensity

Hi !

 

I've got a 331 and the default back light on the display is to dark (making reading the soft keys difficult).
 I've tried to brighten it up a bit but failed to do so up to now. Can anyone advise on how to make the backlight on the 331 the same as the default for the Polycom 550 and 650 ?

Message 1 of 3
2 REPLIES 2
SteffenBaierUK
Polycom Employee & Community Manager

Re: Polycom 331 back light Intensity

Hello Lion,

welcome to the Polycom Community.

Would you be able to provide the Software Versions of different Phones and possibly attach a photo showing the difference?

 

I would expect a small difference due the different display being used but if the gap is to big you may want to take this up with your reseller. 

 

Do you have multiple SPIP331's?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
Lion
Occasional Contributor

Re: Polycom 331 back light Intensity

I was away on leave and will post an update shortly.

Message 3 of 3