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Polycom 4.0.4 SIP

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Occasional Contributor

Polycom 4.0.4 SIP

I am configuring freshly installed Asterisk 1.8.xx with Polycom SoundPoint phones. Downloaded ROM Uploader and 4.0.2B SIP. Updated couple phones and tried to provision them. No matter what I put into sip.conf file, I am getting “Wrong password” error during sip registration in Asterisk.
Downgraded to 3.3.2 and it registered right away.
Is anybody knows what is going on?

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1 REPLY 1
Polycom Employee & Community Manager

Re: Polycom 4.0.4 SIP

Hello,

Simply export your configuration and verify all the details are correct when running the UCS software.

Best regards

Steffen Baier
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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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