Plantronics + Polycom. Now together as Poly Logo

Polycom 450 Downgrade from 3.3.2 to 3.2.6

rwbitsupport
Occasional Visitor

Polycom 450 Downgrade from 3.3.2 to 3.2.6

Hello,

i have a polycom 450 that has been upgraded to v3.3.2 and i need to downgrade back to the 3.2.6. how do i do so? it appears i need to just download the older firmware, connect to the IP address assigned to the phone and use FTP to download the firmware. is that a correct assumption? 

Message 1 of 2
1 REPLY 1
SteffenBaierUK
Polycom Employee & Community Manager

Re: Polycom 450 Downgrade from 3.3.2 to 3.2.6

Hello rwbitsupport,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

Oct 7, 2011 Question: How can I setup my Phone / Provisioning / Download / Upgrade / Update / Downgrade Software?
Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2