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Polycom 5000 and cucm 9.0 maximu conference partecipants

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Polycom 5000 and cucm 9.0 maximu conference partecipants



i have a polycom 500 sound station and CUCM 9.1

I was able to register the phone but i can add only two partecipants to the conference.

With the same settings i have no issue with cisoc phone.

Is it a limit of the end station?

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Polycom Employee & Community Manager

Re: Polycom 5000 and cucm 9.0 maximu conference partecipants

Hello xeladona,

welcome back to the Polycom Community.

The community's VoIP FAQ contains this post here:

Jul 17, 2014 Question:Can I deploy Polycom® SoundStation® IP Conference Phones with Cisco® Unified Communications Manager (CUCM)?

Resolution: Please check => here <=


The SSIP5000 is only a 3rd Party SIP Device and restrictions or limitations of these result in the inability to join a Cisco Conference.


In this case the conference is held inside the phone.


Oct 25, 2011 Question: What is the maximum amount of participants in a conference call?

Resolution: Please check => here <=


The above explains this in detail.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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