Polycom 550 Diaplan issue

[VA3UG]

Having a bit of an issue with the dialplan on my 550.  Current dial plan:

9011xxx.T|91[2-9]xxxxxxxxx|9[2-9]xxxxxxxxx|*xx[2-6]xxx|*4[2-6]xxx|[2-6]xxx|81[2-9]xxxxxx|8011xxx.T|71xxx.T

When I go to dial 9011+numbers, the phone immediately sends "90" to the PBX server, not waiting for me to complete entering the rest of the digits.  When I dial 8011+numbers it works fine.

Any idea where I'm going wrong here?

[SteffenBaierUK]

Hello VA3UG,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

Oct 7, 2011 Question: Phone unable to Dial a number when Off Hook or on 2nd Call in a Conference

Resolution: Please check => here <=

The above explains the digitmap in detail and also shows how to use the phone logs to troubleshoot this.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services