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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎02-07-2017 09:04 PM

HP Recommended

I solve the problem without help.

 

You asked me to ask whoever set it up, but that company went to bankrupt so I did it myself.

 

I cannot share my experience because you gave me no help for me.

 

I upgrade the phone myself, and prevent the downgrade problem on polycom side.

 

Thank you so far.

 

 

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‎02-07-2017 11:21 PM

HP Recommended

Hello Mingeon Kim,

You did not provide this information and again I did tell you to upgrade the phone.

 

The rest of the Information is freely available within this community.

 

I am closing this post.

 

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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