Hi, is it possible to put shared lines on the sidecar of a Polycom 650? right now the sidecar is only showing the directory. I've added 7 Lines to the phone but the 7th line doesn't show on the sidecar, is there any way to accomplish this?
Thanks in advance,
welcome to the Polycom Community.
According to the Product Page => here <= the technical specifications mention that up to 12 Lines can be used when using a BLF.
You should check your Software Version and check Release Notes if there have been any bugs that have since then be fixed.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Polycom Global Services
I was able to move the 7th line to the sidecar, when I provision the line as private it works ok, but when I change it to "shared" it doesn't work at all, seems like it registers but can't dial or receive any calls. I'll see if upgrading to the latest version helps a bit.